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How to Find a Lost Hearing Aid Through Your Smartphone App

Hi, my name is Dr. Tessitore from Now Hear This Hearing Aids and Audiology in Raleigh, North Carolina. I’m going to talk to you about a feature on your hearing aid app that you may have downloaded on your phone. That feature is called “Find My Hearing Aid.” So, today I’m going to explain a little bit about how that works. Whenever you initially download your app, it will ask you “do you want location services turned on?” You should say yes to that, and the reason is this found my hearing aid locater is the reason why this needs to be turned on. So, whenever you are going about your daily errands, if you lose your hearing aids and are not aware of it, you can go home, get on the app, and say find my hearing aid, and it will tell you the location of where the hearing aids were last paired to the phone. 

In order for this to work, again, you have to have location services turned on, but your phone also has to be turned on, as well as Bluetooth. And you cannot have airplane mode turned on at the time. If this is the case, you go home, like I said, it will tell you the last place it lost connection. 

I had a patient that actually lost their hearing aids in the grocery store. Somebody found them, turned them in to lost and found, and through the find my hearing aid section of the app, they were able to locate them and went to the grocery store and found their hearing aids! So, this is a very good feature, and why I recommend that everybody download the app if they can, specifically for this. If you have any questions about this, feel free to call the office and I can talk you through it and make sure that it’s working appropriately. There are also 1-800 numbers for all of the manufacturers, and they are more than happy to answer questions regarding your iPhone, your Android, or your app. These numbers are available for customer service open in the evening and also on the weekends when I may not be in the office. Again, if you have any questions regarding your app, feel free to give me a call and I can help talk you through it. I hope this helps, and I hope you have a great day!

Another thing that Oticon has done with the Real hearing aid is it helps with sudden impact noises- transient noises that are quick and loud. Transient noises that are quick and loud. An example would be a door slamming; a car door slamming, a house door slamming, maybe taking your keys and throwing them on the table. Those are sudden impact noises and if the hearing aid decreases all sound when that happens so it’s not too loud if somebody’s trying to have a conversation with you, it’s also going to impact that conversation, and we don’t want that to happen. So, Oticon has a way to decrease those transient noises so you can still have a conversation without decreasing speech while those noises are occurring. They’ve done a lot of research and what they’ve found is that using this new method, it decreases listening effort by 22% and that’s a lot! Because people with hearing loss and hearing aid users get very fatigued at the end of the day. So, if we can decrease that listening effort over the course of a day, it’s really going to help our patients out. 

So, we are now in the process of dispensing these hearing aids, and I’m excited to hear some feedback from my patients as to what they think of the new Oticon Real. If you have any questions, feel free to call us at Now Hear This and we would be happy to answer any questions you had, we would be happy to schedule an appointment so I can show you what they look like and tell you more information about them. I hope you have a great day!